Given the essence of digital content & services that may be downloaded/received after a successful purchase has been made; there’s no “trial” or “grace period” after purchasing a subscription or any type of product which implies all sales are final. Once you’ve downloaded an item, there’s no way to “return” it. As such refunds can’t be provided unless we’ve made changes to our terms that materially affect you to your detriment.

Refund Requests:

We will assess refund requests on their merits but generally, there’s no obligation to provide a refund if you:

  • Have changed your mind;
  • Subscribed by mistake;
  • Ask for goodwill;
  • Lack of technical ability to make the item work;
  • Successfully hired a developer & receive service from him/her.
  • We can no longer download the item because it has been removed from our website;
  • Are in breach of our fair play policy.

If you purchase a subscription plan & receive any service under the subscription plan, you can cancel the subscription but can’t ask for a refund.

We will assess refund requests manually and check the whole file again. If the product is unusable or corrupt then we’ll fix the problem and give you a fresh new copy of that file. If we fail to fix the bugs of your downloaded product, we’ll make a refund. In the case of a refund, the User must submit a refund request over the “Report A Problem” or “Support Centre Ticket” section from the footer menu. Refund requests over E-mail, the “Contact Us” page, or PayPal /Stripe disputes will be rejected immediately.

We will assess refund requests on their merits and usually provide 100% of the product if:

  • There is any kind of technical error on our website and you can’t access your file.
  • You get a corrupt file, and our developers fail to fix the file.
  • Our developers fail to provide you with the required service.

Note: Payment fees are typically charged for processing your product and developing our platform. This amount is non-refundable.

You must request for a refund within 7 days. If your refund request is accepted, you’ll get a 100% refund within 72 hours.

Please go through our Terms & Conditions or FAQ Page for more details.